General Maintenance Instructions

 

To help prolong the life of your wooden furniture, we advise the following:


Cleaning

- Spills should be removed immediately using a clean cloth.

- Be gentle with your furniture. Never use cream cleaners, vinegar, lemon juice or other cleaners containing acids or scouring powders, which may be abrasive.

- Some furniture polishes are unsuitable for use on certain surfaces and can degrade the item’s protective layer.

- The repeated use of a silicone-based polish is not recommended as this will lead to the build-up of a silicone film, which will alter the appearance of the piece.

- If your furniture becomes stained, scratched or chipped, or suffers other damage, we recommend professional help is sought to restore it.

- Be aware that some clothing, such as blue jeans, contains transferable dye that could stain light furniture.

 Care

- If your wooden furniture has a natural finish , use a good quality, natural beeswax polish or a coat of WoodSilk (non silicon based treatment).
Every three months polish along the grain and then buff with a clean duster.

Make sure you safely dispose of the cloths used.

- Wooden products change colour with exposure to both natural and artificial light. Rotate any ornaments to avoid patches of colour where an object has been placed. If you have an extendable dining table, leave it fully extended where possible or expose the leaves to light so that there are no obvious colour differences between them and the rest of the table.

- Wooden furniture is not waterproof, heat resistant or immune to chemicals. Do not put hot dishes or cups on any surface, always use an insulated placemat for protection. Don’t use a protective cover containing rubber derivatives – it could react with the finish.

- Sharp objects, such as cutlery and pens, can score the surface of your furniture, as can crockery being dragged across the top.

- Leaning backwards on two legs of a chair will weaken its joints
 


To help prolong the life of your leather upholstered furniture, we advise the following:

Cleaning

Liquid spills can be blotted with a dry cloth or kitchen paper. Be careful not to rub the area as this could damage the finish and cause discolouration.

Care

- Remove dust with a clean, soft white cloth, slightly dampened with pre-boiled water cooled to room temperature. Avoid soaking any areas. Leather should be dusted with a dry cloth only. Always keep a cloth specifically for leather furniture and keep it away from soaps and detergents as these may damage the leather.

- Vacuum weekly at a low setting to remove dust and dirt, especially from under the cushions. (use a soft brush attachment on your hoover to avoid damaging the leather)

- Do not use spray polish or any detergents as these may damage the finish.

To help prolong the life of your fabric upholstered furniture, we advise the following:

Cleaning

-Act quickly when accidents happen. Don’t rub or soak the fabric or allow the stain to set in.

-If the spill is a liquid, try to mop it up with a clean, white absorbent cloth. If it’s a solid, remove the excess with a blunt knife or spatula – being careful not to spread it – and then carefully dab the stain.

-Don’t use washing up liquid, detergents or bleach to remove stains. Before using specialist upholstery cleaners, read the manufacturer’s care instructions and test on a hidden area of fabric.

-If the spill is oil- or grease-based, we recommend using a specialist professional cleaning service

Care

- Dust and dirt can cause fabrics to prematurely wear and discolour. This can be avoided by using a soft brush or vacuuming lightly using the curtain attachment on a regular basis. Don’t forget to vacuum beneath each seat cushion.

-Be sure to clean all loose covers at the same time to prevent any variations in colour.

-We recommend that you have fixed-cover fabric sofas and chairs professionally cleaned at least once a year.

- For maximum comfort and to keep your upholstery looking great, plump and straighten back and seat cushions daily and rotate where possible to ensure even wear.

Specialist cleaning

-The effectiveness of specialist cleaning will depend on the degree of soiling, so be sure to have your upholstery cleaned before the material becomes too deeply soiled. Do not attempt to wash cushion covers or use a launderette’s dry cleaning machine unless the manufacturer’s care instructions specifically say that you should.

-We recommend that any major cleaning be undertaken by a professional upholstery cleaning specialist.